Tag: Automotive bdc

A Automotive bdc within a dealership is a central communications hub tasked with handling both inbound and outbound customer engagements—calls, emails, texts, chats, and more—to generate, nurture, and convert leads . In today’s hyper-competitive automotive retail environment, a high-functioning BDC is the engine that fuels customer interest, schedules appointments, and ultimately drives revenue. Key roles of an […]